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Diamond Mountain Centers Center for Healing
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Privacy Policy

Your privacy is important to us

Last Updated: February 11, 2026

Diamond Mountain Centers LP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website diamondmountaincenters.company or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Request information about our services
  • Communicate with us via email or phone
  • Become a patient at our facility

This information may include:

  • Name, email address, phone number
  • Mailing address
  • Insurance information
  • Medical and treatment information (for patients)
  • Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Cookie data (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and provide customer support
  • Process admissions and provide treatment services
  • Communicate with you about our services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as:

  • Email service providers (FormSubmit.co)
  • Website hosting providers
  • IT and security services

Healthcare Providers

With your consent, we may share information with:

  • Insurance companies for billing and coverage verification
  • Other healthcare providers involved in your care
  • Laboratories and medical suppliers

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or illegal activity
  • Protect the safety of our patients and staff

4. HIPAA Compliance

For patients receiving treatment, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to HIPAA Privacy and Security Rules. You will receive a separate Notice of Privacy Practices upon admission that details your rights under HIPAA.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Opt out of marketing communications
  • Restrict Processing: Request restriction of how we use your information

To exercise these rights, contact us at contact@diamondmountaincenters.company

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations (medical records retention requirements)
  • Resolve disputes
  • Enforce our agreements

Medical records are retained according to state and federal law, typically 7-10 years after the last date of service.

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Diamond Mountain Centers LP
914 Country Club Rd
Argyle, TX 76226
Phone: +1 (936) 253-0648
Email: contact@diamondmountaincenters.company

Diamond Mountain Centers LP

914 Country Club Rd
Argyle, TX 76226

+1 (936) 253-0648
contact@diamondmountaincenters.company

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8:00 AM - 6:00 PM CST

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